The Attendo model aims to create value primarily for clients and patients, employees and municipalities. We also want our activities to have a positive impact on the clients’ relatives and the wider community, both regarding the quality of care and health care and from an economic perspective. The core of Attendo’s offer is quality. It aims to create value from three perspectives: health care, care and services for individuals, that we give employees a meaningful and motivating work environment and lower costs for the public sector.
Higher quality for clients and patients
The starting point for Attendo is to always put the client’s or patient's benefit and needs first. Our mission as a company in care and health care is to give people the ability to have power over their own lives. With the right inputs in terms of care, health care and service we give clients and patients the opportunity to influence their own daily lives. It is only through high quality services in care and health care that we create trust in our daily operations.
Several client surveys carried out by municipalities also show that private operators provide more satisfied clients and patients than the public sector. Similarly, our healthcare services often enable shorter waiting lists, which is obviously beneficial to patients. The large number of customer choice systems that has been introduced shows that diversity and freedom of choice in itself is of high value. Clients choose private providers in a greater extent than municipality's own operations.
New opportunities for employees
Attendo is one of the private operators who provide employees in care and health care the ability to choose an employer. Our operations create new opportunities for development and career levels. Different surveys conducted during the years show that employees are more satisfied in the private sector. Employees indicate better opportunities to influence their work situation, comfort and enough time to spend with clients and patients as beneficial aspects.
Lower costs for municipalities and hospital districts
Private operators can offer significant cost savings - mostly combined with a higher quality - through more efficient routines, clearer guidance and better opportunities for experience sharing between different operations. The savings the municipality may use to relieve their budget, to bring new resources to the elderly care and other municipal activities.