Empowering the individual
Attendo strives to support the client’s and the patient’s autonomy and freedom of choice. That is also the thrust of the company's vision: empowering the individual. By encouraging autonomy and independence Attendo contributes to security and safety. Recipients of Attendo’s services shall feel that they receive high quality service and that they are treated with respect and warmth.
Values that support the vision
Attendo’s values competence, commitment and care - are indicative of all the work within the company. The values are Attendo’s soul and help the company, together with a clear strategy and continuous quality development, to achieve the vision.
Strategies to achieve the vision
Attendo’s strategy for successful operations is based on the content of care and social care. It is based on three areas that operations will focus on: - Sense of service and reliability - Strong leadership and common corporate culture - Right care and social care at the right price.
Sense of service and reliability
Clients, patients and customers should always expect a high sense of service from the services that Attendo’s employees perform. At the same time, care and social care must be reliable - in all its aspects. For example, continuity is a priority in Attendo’s relationships with clients and patients, they should meet the same people consistently.
Strong leadership and shared corporate culture
For Attendo, strong leaders and common corporate crucial is for successful care and social care. Attendo’s managers should be visible, committed and decisive. The company is working determinedly and structured to recruit, develop and motivate managers and employees. Both introductions and leadership development programs will give employees opportunities to become leaders and to allow senior leaders to develop in their roles. In order to motivate employees, comprehensive training programs and continuous monitoring of their work situations is a natural part of the daily work. In order to further strengthen the corporate culture and employee’s long-term commitment, employees are offered part ownership in the company.
Right care and social care at the right price
To provide the right care and social care at the right price expresses Attendo’s ambition to always ensure high quality solutions. The strategy means that our offering is tailored to customers' changing needs. Cost efficiency minimizes unnecessary resource use and allows for Attendo to develop the quality of the care and social care that the company offers.