Systematic improvement work: We work thoughtfully and systematically at every stage with planning, implementation, follow-up and development. This ensures that we follow laws and regulations and that we constantly identify and take advantage of opportunities for improvement in our operations.
Best available knowledge: Attendo attaches great importance to knowledge transfer, and has routines to disseminate best available knowledge and working methods throughout the organization. We compare units to identify and spread improvements to more businesses.
The quality thermometer shows the development
Attendo's own quality index, the Quality Thermometer, consists of a total of ten parts that reflect the work within the three pillars. The measure at unit, regional and group level give us a good overview of the results of the quality work and what needs to be done to further improve the quality. Central quality functions regularly carry out extensive self-checks and audits, as well as support and train the local quality coordinators.