of net sales consists of own operations
Experience to meet local needs
Attendo has extensive experience in constructing own homes and offer care placements to municipalities based on their local needs. When we build own operations, we take full responsibility for financing, designing, constructing, equipping and staffing these homes. Designing and construction is done together with real estate companies that construct, own and manage the facilities. In own operations, Attendo also offers home care services in municipalities with customer choice.
Own operations means high standards of quality
Own operations is primarily operated by framework agreement without a volume guarantee. This puts specific demands on Attendo to offer excellent quality to both the client and the customer as well as reach out to those who will actively choose their care provider. To be able to understand the client’s needs and preferences is central, since it is the client's satisfaction that determines how successful Attendo is.
Advantages for the clients and patients
In own operations, Attendo has greater opportunity to affect the care experience of the client and their relatives. Attendo’s lifestyle living with its unique concepts that characterize the entire operation is a good example of this.
Currently, Attendo has three concepts: Outdoors & Garden, Culture & Entertainment and Sports & Spa. It is about being able to offer a living in a stimulating environment where the client is given the opportunity to continue to develop their personal interests and where people can get together with neighbours that possibly share the same interests. The starting point is a conviction that we feel better with an active and more varied daily life. Within Outdoors & Garden, Attendo has documented clear improvements for many clients that come from other types of nursing homes, such as reduced intake of medicines, improved sleep and improved appetite. Together, this provide a greater quality of life.
Advantages for the municipalities
Attendo’s own operations offer many advantages to the municipalities that are our customers:
- Long-term commitment – Own operations ensures a long-term cooperation between Attendo and the municipality. It means better security for the clients as well as for the employees.
- Long experience – Attendo has vast experience in planning, building and operating different care units. This gives us valuable knowledge on how a nursing or care home is best designed in order to be functional
- Freedom of choice and diversity – Clients can be offered a choice of different livings and different concepts, for example a lifestyle living with a focus on Outdoors & Garden.
- Competence and quality – The municipality gets a cooperation partner who has expertise and experience in building and operating homes that improve quality of life.
- Low risk – Attendo assumes the entire financial risk which means the designing, building and developing the care facilities.
- Carefree – Attendo takes care of the entire process, from finding suitable property to financing, designing, building, acquiring furnishings and recruiting personnel.
- Flexibility – Attendo offers municipalities the opportunity to meet changed needs and increased demands for care placements.
Own operations are found in:
Attendo operates its own units within care for older people,care for people with disabilities and individual and families. Attendo has own operations in Sweden, Finland, Norway and Denmark.